Cultura technologies remote support customer amcom. Application notes for configuring amcom smart console. Status changes from webxchange did not appear in the mobile app unless the user was preregistered. These superior communicators utilize separate volume controls for each diver and the tender, both for the uplink and downlink paths. Download adobe connect applications, patches, and apps as well as access information about upgrade of hosted accounts. Amcom critical test results management provides secure and rapid transfers of. Amcom technology ria software development, technology management, security, network infrastructure. The command publications available on this site include dm, dmrl, dmwr, mwo, and tb manuals. Amcom mobile connect select for iphone response types max message symbols settings options settings options can be edited in the settings screen. Download screenconnect remote computer support tool. Amcom smart web combines a number of database applications into one webbased product. Serving as the mobile device interface to your care connect system, mobile connect enables voicetovoice communication via smartphones. Make sure you have the url from which the amc application can be downloaded. Mobile is a critical messaging alerting application for use in healthcare, government, and public safety environments.
Answering service amcom mobile connect instructions please send the information in the box below to. Spok is the leader in clinical communication solutions about spok, inc. The healthcare system is highly mobile in nature, involving multiple. This phase consists in adopting the best technologies that can fit the clients technical requirements within a given budget. Use your usa mobility pager number with a smartphone. End users will still be able to access your guest page with ie, but hosts will need to use an updated, alternate browser to access the host and administration pages. With mobile connect your organization can send messages to usa mobility pager numbers and have them go. By receiving a communication request on the mobile connect app, the user can either choose to connect with the person trying to contact himher, or he. Support for smart suite including event notification and the mobile connect platform and messenger typically originates from the minnesota office.
Adobe connect mobile is optimized for a small screen and provides a great meeting experience. A lot more than just a texting app, spok mobile can receive alerts from patient monitoring systems. Smartphone users simply download an app to connect to the software, which is hosted and maintained by usa mobility wireless. Apples revolutionary app store downloads top one billion in just nine months. Application notes for the amcom smart console and desktop. Dvids news amcom leaders set plan for improved readiness. Critical test results management health it outcomes. Pagers for healthcare are going the way of the dodo, according to middleware healthcare device maker amcom. Amcom mobile connect offers smartphone messaging for android.
Amcom software supports hipaacompliant smartphone texting. Introduction these application notes describe a compliancetested configuration comprised of avaya communication manager, avaya application enablement services aes, avaya ip and digital telephones, and amcom smart console with its desktop applications phone server, operator saver, call statistics, and parking lot. Amcom mobile connect is a messaging and alerting application that. Amcom software links updated solutions for improved physician and nurse communications new, tighter integration features strong escalation capabilitiesa key request from hospital customers. The amcom iii series 2830a has all of the same features of our amcom ii series communicators. Answering service amcom mobile connect instructions. We suggest you download the video to your computer before. Amcom solutions partners with leading telecommunications and technology providers to deliver turnkey national and international internetfiber, colocationdata center interconnection, securityddos, mobility, wireless and satellite internet, internet of things iot, redundancy and. The mobile connect application now has a new namemobile connect, powered by amcom software. With this app, you can watch realtime surveillance video or play it back from your home, office, workshop or elsewhere at any time.
How it works mobile connect allows hospitals to send messages to usa mobility pager numbers and have them go to the right persons smartphone. It can also connect ordering providers with test results from the lab, radiology, and other departments, enabling critical results to be seen quickly for fast response. The ability to send out instant alerts and amcon notifications to the amrron network is an invaluable tool. The free adobe connect application brings all critical capabilities from the desktop to your mobile device, enabling you to drive meetings directly from your android tablet or smartphone. Connect for nurse call delivers alerts, messaging and voice integration to leading nurse call systems, allowing clinicians to respond more quickly to patient requests. Formerly usa mobility wireless and amcom software spok, inc. This is the full name that is now used with the product. This document is designed as a quick reference guide for users of amcom smart web. Please contact us with your microwave component needs.
Below you will find the two download instruction options, amcon mobile app zip file, identification guide and the faq documents pdf. Amcom is helping more than 250 hospitals and their providers with hipaacompliant mobile communications. Amcom software paging and messenger products amcom softwares critical alerting connects virtually all crucial alert systems, such as nurse call, fire, security, and building management, to mobile staff on their wireless communication devices. User name changes from webxchange did not appear in the mobile app unless the user was preregistered. In the office the client should connect to your office lan or wireless network. When mobile, amcom ucone will work over 3g or wireless networks. Use your usa mobility pager number with a smartphone mobile connect. The spok mobile application can be set up in three different ways on your device. Adobe connect mobile enables you to attend a meeting from your ios or android device. S and drug administration fda as a class ii medical device. Technician access technicians log into your simplehelp server to connect to customer and remote access computers, and to host presentations. Amcom software supports hipaacompliant smartphone texting for greater baltimore medical center physicians greater baltimore medical center will use amcom. Amcom softwares unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and. Some functionality requires a subscription connection to a supported spok system.
Spok offers solutions for hipaacompliant texting, paging, oncall scheduling, hospital call centers and clinical alerting. Amcom smart integrates with the amcom cti layer, which is a middleware between amcom smart and application enablement services, to control and monitor phone states. Amcom software has announced the release of amcom mobile connect which offers smartphone messaging for the android news alert this application will enable physicians and other staff members in hospitals to receive messages on a single smartphone eliminating the need for multiple devices for different types of messaging. A key component of care connect is the mobile connect app. Smart suite was the exclusive purvey of amcom software and now refers to a specific software suite within the larger operator console and event notification solutions offered by spok. By delivering a message to a nurses mobile device, nurses can more consistently provide quality care. Remote access remote access computers register with your simplehelp server so they can be connected to and controlled by. Pexip infinity connect app for organizations who have installed pexip infinity if youre an it admin looking to deploy or upgrade the infinity software platform for your entire organization, you can go to infinity platform downloads here. Amcom has a dedicated customer support team and takes pride in its tradition of identifying costeffective solutions for its customers.
Amcom smart web allows you to perform directory lookups, oncall lookups and text messaging to an individual or a group. Take action with easytouse facility management tools. The following options allow you to connect to a session. Amcoms mobile event notification solutions allow you to connect virtually all. Froedtert turned to amcom s mobile connect, which has all of these desired functionalities.
You may have an invitation in your email that you can use to join your session. Adobe connect recordings should be converted to mp4 video by the meeting owner before being viewed on mobile devices. Amcom software links updated solutions for improved. The settings screen can be accessed by clicking the settings button. Amcom technology ria software development, technology management, security, network infrastructure amcom download center welcome to the amcom download center, your online resource to getting the latest updates to our software. Use enteliweb to centralize your building management operation and collect realtime data about energy use in your facilities. Balmforth joins amcom, usa mobilitys software subsidiary, after four years at lawson software, inc. No sessions are currently publicly listed or have invitation codes. For assistance, ask a nurse at emory healthconnection 404 7787777 or find a physician. Spok mobile connects to an organizations communication system, giving users the ability to access full directories with accurate contact. Download quicktime to view the videos using the training control panel accessing amcom training videos.
Welcome to our online remote support and collaboration portal. Download and install the application on your device. Customers connect to your simplehelp server to establish on demand support sessions. Smartphone users simply download an app to connect to the software, which is hosted and. Todd royar outlined a plan focusing on what it takes to achieve an 85% fully mission capable rate across the armys aviation platforms.
1572 142 656 312 1409 1223 404 627 1526 616 755 283 1171 273 403 1137 1366 1398 180 933 1003 398 361 570 138 659 1270 346 447 571 1505 1299 612 1312 496 962 1466 225 242 388 678 1370 1106